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Call us for all your car needs! 902-564-6664

TECHNET CANADA

CODE OF ETHICS

As a member of the TECH-NET Professional program we agree to:

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.

  • Provide and honor CARQUEST manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.

 

ASSOCIATIONS

  • CARQUEST Canada
  • TECH-NET Canada
  • Car Care Aware

Testimonials

  • Great place! Skippy is always so kind!!! I always feel comfortable taking my car here!
    -Robin M.

  • Great place and the staff are so nice !! Thank you so much!
    -Carolyn M.

  • Awesome service. Would definitely go there again.
    -Marcus M.

  • Extremely pleased with this shop. Quick, honest, and very pleasant to deal with. We will be back!
    -Sean H.

  • Wonderful service and a great help on our trip coming home to BC. They got us in right away and and checked everything over for us. Wonderful team working here.
    -Daniel P.

  • Homegrown honest service very trust worthy shop.
    -Cape B.

  • Have a 2010 Dodge Ram that the tail pipe rusted off. A replacement either from Dodge or after market was not available. Merit made temporary repairs to get me back to Ontario. Excellent and honest service at a very reasonable price.
    -Dave G.