About Us - Sydney’s Preferred Muffler, Tire and Automotive Undercar Shop
Merit Muffler Brake & Wheel is a full-service preventive maintenance and auto repair centre in Sydney, Nova Scotia. We have been providing car and truck care, electronic services, electrical services, general services, heating and cooling services, engine and transmission, miscellaneous services and transmission services since 1971. Our auto professionals can also handle catalytic converter replacement, muffler and exhaust repair jobs and comprehensive brake repair services.
We have the knowledge to resolve challenging auto troubles of domestic and import vehicles of different makes and models. Our extensive scope and expertise in auto mechanics make us a trusted muffler, tire and wheel shop in Sydney. We stand behind and guarantee all auto work performed by our team so you can be sure of unrivalled outcomes. Visit our auto shop or give us a call for simple to complex auto service needs!
Code of Ethics
As a member of the TechNet Professional program we agree to:
Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
Offer customers a price estimate for work to be performed.
Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
Make every effort to keep the customer informed about appointments and completion deadlines.
Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.
Provide and honor Advance Auto Parts manufacturer warranties.
Exercise reasonable care for the customer's property while it is being serviced.
Make every effort to fix the customer's vehicle right the "first time".
Maintain a system for fair settlement of customer's complaints.
Cooperate with established consumer complaint mediation activities.
Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.
Recent Reviews from Our Customers
We repair and maintain your automotive vehicles, completing one job to perfection at a time. Here is what our recent customers have to say about their service experiences.
“Masters at Finding a needle in a haystack!
I brought my bmw to Merit with multiple issues, many that had been worked on previously by another shop in another province. Merit was able to quickly and reasonably repair everything on the car, but there was one nagging issue that would not go away easily. Instead of giving up they spent extra time, effort, and expense to find the issue and solve it. I did my part as a patient customer while Merit put in the extra time and effort but did not charge me extra. True professionals! I highly recommend Merit. I see by other reviews that they have had some of the same customers for 20-30 years. I can see why. Thanks guys, for not giving up on my bucket of bolts.”
- Robert G.
The Best Bang for Your Buck
“Skip,Ken,and Jimmy and the rest of the boys are a great bunch. My opinion, they are the best bang for your buck on mufflers and brakes. I knew them for many years, a few different name changes, but the same great bunch. Keep it up boys! 😎👍”
- Jerry S.
Had a broken exhaust pipe on our daughter's car and the folks at Merit welded it, getting her quickly back on the road, without selling us the whole new system that the chain stores would have pushed.
- Paul C.
Our First Choice
“Our first choice
Out of province and problems with our brakes just as we are entering Cape Breton park. We had already left Sydney but checking reviews we came upon Merit Muffler Brake and Wheel in Sydney who had stellar reviews. We concur. We drove back and the service we received was exceptional and our thanks to Skip and the mechanic who got our brakes fixed, even located another problem which was dealt with and we were on our way that very same day for a very reasonable price I might add. Thanks also for the loan of your vehicle to tour your beautiful Sydney Harbour area. We enjoyed your beautiful boardwalk and seeing your humongous 70 metre fiddle. Thanks Merit Muffler Brake and Wheel for fixing our home, our precious rv. We are most grateful and thankful we found you on google. You are the best.”
- Joanne M.
Fair and Well-documented Service Charges
“I have been taking my cars to Merit Muffler for over 20 years and the staff are friendly and knowledgeable, the work is always done promptly and well, and they stand behind their work. One of my vehicles was a 1990 Volvo wagon and they kept her going strong for years. The charges are always fair and well documented. I would recommend them without reservation.”
- Florence N.
Fast and Stellar Service
“Service was stellar and fast. The quote for the work seemed reasonable, and the final price matched the quote. They also found additional, non-critical issues with my car, but didn't use them to put me on the spot - they merely brought them to my attention when I arrived to pick up the car.”
- Christopher C.
Very Friendly and Professional
“They took me in last minute because my boyfriend works and he had no time so they squeezed me in and also they changed my highbeam when I asked them to look at it. They were very friendly and professional and I will be going back!”
- Leigh A.
My Favourite Shop!
“My favourite shop! These are the guys that keep The Mermaid on the road and our personal vehicle running great. There are a lot of great shops in Sydney, but this is one my favourite.”
- Cory B.
Honest Diagnosis and Fair Prices
“Professional friendly service. Honest diagnosis and fair prices. Appointment times respected. Accurate estimates. We trust Merit Muffler and their crew.”
- Janet M.
Quality Service and Price Can’t Be Beat
“I’ve gone to Merit a few times over the years for a variety of car troubles. The quality service and price can’t be beat. Would highly recommend them to anyone (especially fellow Volkswagen owners who have trouble finding mechanics willing to work on their vehicles)!”
- Caitlin O.
TECH-NET Professional is an elite performance network where independent service facility members have a common goal of being world-class automotive service facilities. The TECH-NET Professional program provides superior customer service by combining high-quality CARQUEST Auto Parts, skilled automotive technicians and innovative consumer marketing programs.
The TECH-NET Professional Mission Statement
TECH-NET Professional is committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality CARQUEST Auto Parts, guaranteed coast to coast. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.